We are happy to be reached by telephone for bookings, general questions and concerns during our office hours Monday to Friday from 8 a.m. to 1 p.m. If you have urgent concerns or emergencies, our service line is there for you 24/7 at any time. 
We strive to answer calls within seconds. In exceptional cases (e.g., late at night), there may be a short wait of up to five minutes. Please stay on the line during this time.